FAQ

Have questions about our print shop's services or products? Find answers here! Explore our FAQ section to learn about our custom printing process, delivery options, available materials, and more. We're here to ensure your experience with us is seamless and enjoyable. Check out our FAQ now!

Delivery

Fast and Secure Delivery:

All printing, framing and shipping is handled by The Print Space. Prints will be shipped worldwide from their UK or German Studios.

10 working days to dispatch framed prints. 

Standard Flat Rate Worldwide Shipping is free of charge and typically takes 7-15 business days depending on your location. Please note that while shipping is free of charge, you will be responsible for any local tax duties except Europe and UK

Your framed art prints are protected on all sides with recyclable and biodegradable wrapping materials.

Please contact me directly hello@karlsteinegger.com if your print has not shown up and I'll ensure that it gets to you!

Estimated Average Shipping Times.

  • Europe: 7 Business Days
  • USA & Canada: Up to 15 Business Days
  • Rest of the World: Up to 15 Business Days

Material

Paper

All Prints are printed on Hahnemühle Photo Rag®. Hahnemühle Photo Rag® is one of the world’s most popular papers and the valued all-rounder for high-quality FineArt inkjet printing. The white cotton artist’s paper, with its characteristic, wonderfully soft feel, boasts a lightly defined felt structure, lending each artwork a three-dimensional appearance and impressive pictorial depth.

Handmade fine art framing

We only use the finest sustainable materials and solid woods in our fine art framing range, from luxurious contemporary tray frames in walnut to sumptuous traditional oak frames, with optional mount boards and anti-reflective glass.

Archival & Acid-free

All of our frames use 100% acid free materials and are FSC certified and we guarantee the quality & archival properties of every frame we make.

Caring for and displaying your prints

Once your prints have arrived, it's important to properly care for and display them to maintain their quality and visual impact. Here are a few tips for caring for your prints:

1. Handling: Always handle prints with clean hands to avoid transferring oils or dirt onto the surface. Hold prints by the edges to minimize the risk of damage.

2. Framing: If you've opted for framed prints, ensure they are hung securely on the wall. Use appropriate hanging hardware and follow the framing instructions provided by the print shop.

3. Protection: Avoid exposing prints to direct sunlight, excessive humidity, or extreme temperature changes. This can cause fading or damage over time. Consider using UV-resistant glass or acrylic for added protection.

By properly caring for and displaying your prints, you can enjoy their beauty and longevity for years to come.